FREQUENTLY ASKED QUESTIONS
Q: How do I know if my clothing and/or household items should be dry cleaned?
A: Manufacturers are required to attach a permanent label to textile garments (with the exception of footwear, gloves, hats, suede and leather clothing, and household items) that provides directions for their care. Read your general care labels carefully. If you are still unsure as to how your garments should be cleaned please bring it into The Cleanery for a free consultation.
Q: How do I best care for my leather and suede garments?
A: Here are a few tips to keep your leather and suede garments looking good as new:
- • Always buy from a reputable dealer.
- • Wear a scarf to protect the collar from body oil and perspiration.
- • If leather gets wet, do not put it near heat. Always air-dry it.
- • Do not try to clean spots by yourself with aftermarket cleaners. Bring the item to The Cleanery, and let us make it look good as new.
Q: Is dry cleaning bad for the environment?
A: The Cleanery takes every precaution to ensure we are engaging in environmentally sound business practices. We use environmentally friendly cleaning products, recycle our wire hangers and offer reusable garment bags to reduce our impact on the environment.
Q: Does dry cleaning wear out clothes?
A: No, regular visits to the dry cleaner keeps garments looking fresh and extends their useful life. Dry cleaning can remove body perspiration and oils – elements that contribute to stains and fabric degradation.
Q: Can any stain be removed?
A: No, successful stain removal depends on the nature of the stain, the type of fabric and the colourfastness of the dye. Some fabrics and dyes simply will not withstand the use of cleaning or stain removal agents. Additionally, some stains (i.e., ink, dried paint) can be impossible to remove.